Book a session
Please call 0427192888, email firstname.lastname@example.org or click 'Book an appointment online' above or 'Contact Us' on the menu bar.
What to expect
Sessions are usually 50 minutes in duration and are usually held weekly–monthly depending on your circumstance. Initial consultations tend to focus on current problems and their origin. Subsequent sessions tend to focus on identifying and overcoming unhelpful patterns of thinking and behaviour.
Fees, rebates, and referrals
Matt has lived in the Dandenong Ranges for many years and is passionate about providing evidence-based and affordable psychological services to the local community. As such, he is committed to providing ongoing and affordable therapy to all patients, not just to those who can afford to pay.
The standard fee for a 50-minute session is $200. This is significantly lower than the fee recommended by the Australian Psychological Society for a 46-60 minute session with a Psychologist, which is currently $251 (https://www.psychology.org.au/getmedia/af30b47d-ef39-49c2-8116-6d20ed1dc828/18APS-2018-19-APS-IS-SRF-P1-a.pdf). Psychological reports also attract a fee of $200 per hour of preparation. Payment for sessions is expected in full on the day of the service, either via credit/debit card or cash, unless other arrangements have been made.
The most affordable way to access psychological therapy is through the 'Better Access to Mental Health Care' initiative. A Mental Health Care Plan (MHCP) can be prepared by a general medical practitioner (GP), psychiatrist, or paediatrician, who will decide if a MHCP is appropriate for you, given your health care needs and circumstances. Eligible patients can receive up to 10 individual therapy sessions with Matt per calendar year, with a rebate of $128.40 per session, which can be processed on the day.
In other words, out of pocket expenses for standard consultations with Matt are usually $71.60. Even if you are not eligible for a MHCP, you can still make an appointment as a private patient. In some cases, patients with private health insurance may be able to claim rebates through their provider, depending on their policy. Matt also accepts TAC, DVA, WorkSafe, and NDIS (self-managed) referrals.
The Australian Government has recently widened eligibility for online (‘telehealth’) appointments with psychologists. Most funding bodies (e.g., Medicare, WorkSafe, TAC, NDIS, DVA) will now allow phone or video sessions with psychologists (and GP’s) during the COVID-19 Pandemic. For example, patients with a MHCP can still have sessions with Matt over the phone or using video conferencing, rather than coming into the Hills Medical for a face-to-face appointment, and will still be eligible for a Medicare rebate ($128.40). Furthermore, MHCPs can now be prepared and renewed by your GP over the phone - please call them for more information.
Matt also accepts patients under the 'Bushfire Recovery Access Initiative' - 10 Medicare rebatable psychology services available in each calendar year for two years (2020 and 2021) for anyone (including emergency service workers) who have an adverse change in their mental health following a bushfire occurring in the 2019-2020 financial year. The new initiative is modelled on 'Better Access' (including an identical rebate of $128.40 for services provided by a Clinical Psychologist) but does not require a referral from a GP. People who have accessed 10 'bushfire services' can also access 10 'Better Access' sessions if they are eligible (i.e., they could have 20 Medicare rebated sessions with a psychologist in a calendar year).
In accordance with guidelines of the Australian Psychological Society, patients who cancel or reschedule an appointment within 48 hours of their scheduled appointment time will be charged a 50% cancellation fee (i.e., $100), and patients who cancel or reschedule an appointment within 24 hours of their scheduled appointment time will be charged a 100% cancellation fee (i.e., $200). The cancellation fee needs to be paid in full before the next scheduled session or that session may be cancelled. Patients are not able to claim Medicare rebates on cancellation fees. For patients whose fees are being paid for by an agency (e.g., TAC, WorkCover, DVA), the cancellation fee will be charged to you, not the agency. The cancellation policy is designed to allow ample time to schedule other patients into those time slots. The cancellation fee will not be charged when there are extenuating circumstances, such as illness. However, Matt will not charge cancellation fees if patients are unwell or experience unforeseen circumstances.